Terms & Conditions
By using the Secret Florist website and placing an order, you agree to these Terms & Conditions.

Orders
Customers are responsible for providing accurate order, recipient, contact, and delivery information.

Product Availability
Flowers are seasonal products and availability may vary. If a particular flower, color, or accessory is unavailable, Secret Florist may use a suitable alternative of similar value and appearance while maintaining the overall design and quality of the arrangement.

Prices & Payments
All prices are displayed in Pakistani Rupees unless otherwise stated. Orders must be paid using the payment methods available at checkout.

Delivery
Delivery is subject to the delivery area, selected delivery time, weather, traffic, and other circumstances beyond our control.

Cancellations & Refunds
Cancellation and refund requests are subject to our Return & Refund Policy.

Website Content
Product photographs are provided for reference. Because flowers are natural products and arrangements are handmade, the final arrangement may have slight variations while maintaining the intended style and value.

Contact
If you have any questions regarding an order or these Terms & Conditions, please contact Secret Florist through the contact details on our website.