Secret Florist offers flower and gift delivery according to the delivery areas and time slots available at the time of ordering.

Delivery Time
Delivery times may vary depending on the location, order volume, weather, traffic, and availability of flowers. Same-day delivery may be available for selected locations and orders placed before the applicable cut-off time.

Delivery Information
Customers are responsible for providing a correct recipient name, phone number, and complete delivery address. Delays caused by incorrect or incomplete information may affect the delivery time.

Recipient Unavailable
If the recipient is unavailable at the time of delivery, our delivery team may contact the recipient or customer to arrange another delivery attempt.

Delivery Charges
Delivery charges may vary depending on the delivery location and will be communicated/displayed before order confirmation.

Custom Orders
Delivery timing for customized arrangements may vary and will be confirmed with the customer before the order is prepared.